< Back to Job Listings

Service Engineer – Schmoll Laser and Direct Imaging

Reports to: Field Service Manager

Summary: Provide expert-level service on multiple laser drilling and direct imaging product lines. Maintain high customer satisfaction, timeliness, accuracy, efficiency, cost effectiveness, and safety. 

Duties and Responsibilities:

  • Install, commission, and maintain Schmoll products at customer sites. Perform modifications and retrofits as needed.
  • Troubleshoot, diagnose, and calibrate products via telephone or at customer sites.
  • Handle a wide variety of problems, issues, and inquiries.
  • Provide training for customers and others in the effective operation, calibration, and maintenance of all products.
  • Lead the project management team for retrofit/upgrade requests and recommendations for Schmoll equipment until the end of commissioning and final payment.
  • Assist customers with potential optimization of their machine operations and work with clients on application improvements.

Qualifications:

Must possess a valid driver’s license, clean driving record, major credit card (for business travel), and passport. 

  • Ability to read and interpret technical documentation, compile reports, and compose routine correspondence, define problems, collect data, and draw a valid solution.
  • Must be able to travel extensively, partly international, to support customer needs. While Burkle makes every attempt to avoid Sunday and Friday evening travel, sometimes it is required.

 

Apply Now

Copyright © 2024 I-Connect007 | IPC Publishing Group Inc. All rights reserved. Log in